Privacy and Cookie Policy
This "Privacy Agreement" is valid for all users visiting the istanbuldmc.com website. By visiting this website and requesting to benefit from the services we offer through this site, you accept the conditions specified in this "Privacy Agreement".
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1. Security of User Account
Do not share your passwords or private information regarding your communications with our agency with anyone. We recommend staying vigilant and keeping your personal travel data secure. You are liable for activities taken in your name through unverified sharing of your personal travel documents or invoices.
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2. Use of Your Personal Information
You can visit istanbuldmc.com without leaving your personal information. If you leave a record by filling out forms, via contact requests, or by registering for the newsletter, you cease to be an anonymous user. From this point on, you consent to your information being transferred and stored by Istanbul DMC. You accept that Istanbul DMC may use your personal information for purposes such as: providing requested customer support, personalizing services, resolving disputes, and providing promotional updates within the bounds of your preferred communication channels.
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3. Sharing of Your Personal Information
None of the information you have given to istanbuldmc.com will be shared with third parties or companies outside Istanbul DMC and its group/partner companies without your consent. Istanbul DMC reserves the right to share your information with judicial institutions, state institutions, or authorized third parties requesting information related to an investigation concerning your or other users' potential legal and criminal liability.
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4. Cookies
We use cookies on our istanbuldmc.com pages, which are small files placed on your hard drive to help us analyze our internet page flow, personalize our services, measure the promotional effectiveness of our content and ads, and improve our security. Users can change their browser settings so as not to accept cookies if they wish.
GDPR & KVKK Information Text
In accordance with the Personal Data Protection Law No. 6698 (“KVKK Law”)...
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a) Data Controller and Representative
In accordance with the Personal Data Protection Law No. 6698 ("KVKK Law"), your personal data may be processed by Istanbul DMC as the data controller within the scope explained below.
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b) For What Purpose Personal Data Will Be Processed
Your personal data may be collected automatically or non-automatically by our Company and our branches, sub-agencies, partner or supplier companies on behalf of our Company, or via the website context, orally, in writing or electronically. Your collected personal data will be processed within the personal data processing conditions specified in the KVKK Law for the purposes of ensuring the legal and commercial security of our Company, customizing the products and services offered according to your needs, and managing the reservation and operational workflows directly required to fulfill your travel and event requests.
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c) To Whom and For What Purpose Processed Personal Data Can Be Transferred
While fulfilling our travel and event agency activities, our Company makes agreements with third-party supplier companies and carries out reservation/operational records for the provision of services on your behalf. Therefore, it shares your strictly necessary personal data with third-party supplier companies (accommodation firms, airline companies, transportation services including land and sea, car rental companies, insurance companies, and event organizations). We may also process your data with institutions permitted to process data under tourism and consumer law legislation.
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d) Rights of the Personal Data Owner
As personal data owners, if you submit your requests regarding your rights to our Company using the methods set out below, our Company will finalize the request free of charge as soon as possible and within thirty days at the latest depending on the nature of the request. Personal data owners have the right to:
- Learn whether personal data is processed,
- Request information if personal data has been processed,
- Learn the purpose of processing personal data and whether they are used appropriately,
- Know the third parties to whom personal data is transferred domestically or abroad,
- Request correction if personal data is incompletely or incorrectly processed,
- Request the deletion or destruction of personal data under relevant KVKK conditions.
To exercise your rights mentioned above, you may submit your request containing identifying information to our address at:
Balmumcu, Bestekar Şevki Bey Sokak, No:13 34349 Beşiktaş / İstanbul
or via e-mail at: operation@istanbuldmc.com